Barnes & Noble Charlotte - Charlotte, North Carolina

Barnes & Noble Charlotte, situé à l'adresse 8837 Craver Rd, Charlotte, NC 28262, est un lieu incontournable pour les amoureux des livres, des vêtements, des cadeaux et des fournitures scolaires. Le magasin offre une variété de services, tels que la livraison, le retrait en magasin, les achats en magasin, les services sur place, la livraison le jour même, l'entrée accessible en fauteuil roulant, le parking accessible en fauteuil roulant, des places assises accessibles en fauteuil roulant, des toilettes accessibles en fauteuil roulant, le Wi-Fi, et est un endroit sûr pour les personnes transgenres.

Le magasin propose une large sélection de livres, de vêtements, de cadeaux et de fournitures scolaires, ce qui en fait un endroit idéal pour les courses rapides. Les options de paiement comprennent les cartes de crédit, les cartes de paiement, les chèques, les paiements mobiles NFC, les cartes de crédit et un parking couvert payant.

Actuellement, Barnes & Noble Charlotte a reçu 178 avis sur Google My Business, avec une note moyenne de 2,9/5. Les clients apprécient la sélection de livres et de fournitures scolaires, ainsi que les options de livraison et de retrait en magasin. Cependant, certains clients ont exprimé leur mécontentement à propos des prix élevés et du manque de personnel disponible pour aider.

Avis de Barnes & Noble Charlotte

Denise Erin

2/5

My main issue is Gabby. The textbook manager. She is rude and speaks to the students like they are incompetent. I've seen this on multiple occasions. Not only rude to me but other students who simply didn't see which way to get in line. Why have a job where you have to interact w students but treat them like it's an inconvenience to get or take your books? Do better.

Tonya Wilson

1/5

I guess the reviews really don’t mean anything; however, I am going to leave one. To begin with, at least two of the employees are incompetent and do not know their own policies. Secondly, they will charge numerous of shipping fees because they do not have the book in stock.

Robert Thomas

1/5

The miner course pack is such a joke. Takes at least two hours to even get your books. Not even cheaper than ordering them on your own. Never again.

Esther Uche

1/5

The staff there are so incompetent. You’ll wait there for hours for books and when you address the issue with them. They don’t help you. They instead assist another girl there when I asked first. I don’t know if it had to do with race or anything else but I was annoyed.

Kaiylah Wallace

2/5

I’m glad I won’t have to ever buy books from them again. The textbook manager Gabby, is rude and unhelpful. She will make you feel like you’re inconveniencing her by needing your books even though this is the school book store and you’re going into the 8th week of the semester. The front desk girl downstairs has a horrendous attitude and probably shouldn’t be there either. The only redeemable quality this store has is Adrienne the assistant store manager who is kind, competent, and efficient. It was the first time I walked out the the book store after visiting every week feeling like I might actually get my book. DO NOT RECOMMEND SHOPPING HERE, FOND YOUR OWN BOOKS!!!!!!

Kyle Splawn

1/5

Worst customer service and they show false prices on the online store

Jeff Seifert

1/5

They over-charged us for a sweatshirt and then claimed they couldn't print a receipt. Had to dispute the charge with the credit card company. Good school, horrible book store.

Michael Lor

1/5

First off, they couldn't find my order--very unorganized. Secondly, they're literally scammers and thieves. I bought three items, but I only got two of them. According to the receipt they gave me, I did buy two items. However, my bank statement says they still took out money for my third item. So, did I buy it or not? I went to front desk and one person said I didn't buy it, but another person said that because my third item is a digital-copy textbook, I will and should already have received an access code via "an email." Okay, so I did buy my third item? Why is it not in the receipt they gave me. Now, I have no evidence of my purchase. Then I went to check my order history in my bookstore account and it also says that I bought two items; however, one item was $42.86 and the other was $31.30. The sum of the two items equals $74.16. So why is my total $116.15? Last time I check, tax was around 7% not 56.62%. Yeah, I definitely bought my third item so where is the access code? I have yet to received the supposed "email" with my access code. Speaking of access code, quite a handful of these reviews says that their access code doesn't even work, so now I'm just scared. I'm already so stressed and the semester hasn't even started yet.