PayMore Mississauga SE - Buy Sell & Trade Electronics - Mississauga, Ontario

정경아

One of customer service representatives was awful. It’s not about the price he is offering, but how he delivered it made our experience unpleasant. He made a fuss about our cell phones we tried to sell were broken although they were not “broken”, they are “damaged” but fully functioning. Then, at the end he said they only offer $4 (because they are old phones - Samsung Galaxy S9 and A52; and IPhone 6S) or just they can recycle them if we leave them there for free. In terms of their offer price, it does not make sense - he showed us as a reference the used laptop price the same as what we brought but better memory and no damage is $124 worth (original price $1200). I think that laptop, which he showed us is used one with no damage, can be sold at least $500, because the laptop is Lenovo, touch screen, 360 degree folding, core i5, which are way faster than any other $400 new laptop in Best Buy. Ours is damaged but fully functioning so we expected at least a couple hundreds dollars, but he offered $50 first and he changed his mind to $40. I can sell it for a better price by myself. We definitely didn’t want a deal with them, but that’s ok. However, when he explained it with reference, he was disrespectful - he took the reference screen off from me even I didn’t check it as I wanted to check where he was getting this price from. Then, while we were trying to gather our electronics to a bag to take them back, he called for the next customer and waved us away before we even had a chance to collect our things. This staff even did not say worry or thank you or good bye as good manners. Not only is “pay more” and we buy broken electronics, false advertising, but also need they to take care of customer service quality control. I don’t recommend “Pay more” store to sell your electronics, and I never use any “Pay more” store for the future. You know what I got better deals and kind service in a local electronic store with the “old iPhone” and selling other my electronics with good price myself.

Fabian I.

I recently had an excellent experience selling some lightly used electronics at PayMore. Mohamed was incredibly helpful and professional throughout the entire process. He took the time to explain the valuation process and answered all my questions patiently. I was thrilled to receive a fair price for my devices, which would have otherwise ended up in a recycling bin. Knowing that someone else will be able to enjoy these devices gives me a great sense of satisfaction. I highly recommend PayMore to anyone looking to buy or sell electronics.

Iain C.

FANTASTIC!
Had my first visit this morning and came back in the afternoon to pick up an iMac from 2013.

I like to tinker and really enjoyed the interaction with the staff and the look of the place.

Will be returning to see what other gems and treasures I can find to satisfy my hobbies! Noticed a tremendous selection of choices and options. Seems well-stocked with all sorts of assorted odds & ends.

Storefront is clean, bright and attractive and looks super spiffy! Prices are definitely reasonable for purchases both in-store and from what I've seen, on the website as well.

Undoubtedly you will be seeing me again. Look forward to my next visit!

Natalie

I had an "amazing" experience at Pay More Electronics! Mohamed provided outstanding customer service - he was knowledgeable, patient, and went above and beyond to help me. The owners, Mathew and Richard, were incredibly welcoming and friendly, making the whole experience even better. It’s clear they truly care about their customers. I highly recommend Pay More Electronics for anyone looking for great deals and exceptional service. I’ll definitely be back! Natalie 👍

Neville C.

This establishment's trade-in practices require attention. While the customer service representatives are courteous and helpful, the offered values for consoles, gaming equipment, and other non-standard trade items are significantly lower than expected. Even when presenting mint-condition items superior to their in-stock inventory, negotiation attempts proved unsuccessful. Despite persistence, a mutually agreeable trade value could not be reached. This experience dissuades me from recommending this location to others, and I will pursue alternative sales channels for future transactions. The clean and presentable condition of this location is a positive; however, they should offer better deals. They definitely lost a good deal, and I will not return to this store location.

Kyle A.

Operates in bad faith.

I know they say they don't give quotes unless in person but I was able to agree to terms with them on an item through email. It was a thirty minute drive for me to get to their location and it was a brand new item in box, so easier to quote. I have in an email an agreed price and confirmation the owner agreed.

When I arrived I produced the product as described, even with some additional parts that add a small value. I had the email where they agreed to terms and was able to show that to the staff.

Even with this they would not honour the terms.

I work in a service industry and often have to quote terms, sometimes mistakes are made but you honour your quotes or you operate in bad faith.

Go elsewhere.

Rita O.

Mohammed was absolutely amazing. Very patient and knowledgeable. I received a good amount for my iPhone and Apple Watch. Highly recommend!!!

Amanda W.

This is a great store if you have anything to trade or sell and buy. The staff was amazing and spent a lot of time with me explaining the process and helping me with my needs. They even let me transfer my data to the new device I got from them. Pleasant conversation and very knowledgeable. I will be a forever customer to this store. Amazing customer service.